Privacy Policy

Web Privacy Policy

This legal text gives you details of how we collect and process your personal data through the use of our website solvilla.es (hereinafter, the "Web"), including any information you may provide us through the web when you register to our newsletter or provide your contact details through the form provided for this purpose.

By providing us with the data, the user guarantees that he/she has sufficient capacity to grant consent and access our services.

Who is responsible for the processing of your data?

Luxury Living Marbella whose corporate name is Luxury Lifestyle Properties S.L., (hereinafter ¨Luxury Living Marbella¨) with CIF: B44811362 and address at C/ San Gregorio, 3, Edif. Gibralfaro, Blq B, 5ºC - 29601, Marbella, Málaga, and telephone: 625986626, is responsible for the processing of personal data that is collected or generated as a result of access, use and navigation of the user through this website.

For any questions or requests you may have regarding data protection, you can contact our Data Protection Officer through the following email address: info@luxurylivingmarbella.es

What data do we collect?

The General Data Protection Regulation defines personal data as any information about an identified or identifiable natural person, i.e. any information capable of identifying a person.

On our website we can collect the following categories of personal data:

  • Identifying data:name and surname.
  • Contact data:email and telephone.
  • Technical and analytical cookies data.

We do not collect any data relating to special categories of personal data (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and health information, genetic or biometric data intended to uniquely identify a natural person, data concerning the health or sex life or sexual orientation of a natural person).

What are the purposes of the processing of personal data?

  • Contact / Chat: In the event that you have filled in your data in the contact form, in the Chat or you have contacted us through any of the available channels such as contact email, telephone, postal mail, social networks or whatsapp, we will process your personal data in order to attend and manage your request for information, either in the sale of a property or to inform you about the purchase of the property of your interest. In this sense, Luxury Living Marbella will rely on its exclusive agents to provide you with information or to schedule meetings or visits to the different properties.

The processing of this personal data is based on the consent you provide by actively sending your request, which you may revoke at any time.

  • Commercial purposes:If you are interested and tick the corresponding box, Luxury Living Marbella, either through calls from its agents or via e-mail, will inform you about the properties marketed by Luxury Living Marbella, services related to the real estate sector and works and repairs, events or products of the real estate sector of which Luxury Living Marbella is a part. These commercial communications may be previously adapted according to your preferences or history of operations that you have with us.

This processing is based on the consent you provide by checking the appropriate box and may revoke at any time.

  • Newsletter:In case you have provided your email address in the Newsletter section, we will process your personal data in order to send you updates on Luxury Living Marbella exclusives, market reports, lifestyle newsletters and invitations to events or updates on exclusive listings, access to the agent portal and broker tools, according to your selected preferences. The processing of this personal data is based on the consent you provide by clicking on the subscription.
  • Cookies:On our website we may automatically collect technical data about your computer, browsing actions and usage patterns. This data is collected through cookies or similar technologies. For more information, please see our Cookie Policy.

How long do we keep your data?

  • Contact:We will treat your data for the time necessary to address and resolve the request you have made to us.
  • Commercial purposes and Newsletter: We will treat your data for as long as you maintain your consent, ceasing in the processing once you have withdrawn it.
  • Cookies:We will treat your data for as long as you maintain your consent and during the time of installation of cookies.

To whom do we communicate your data?

Luxury Living Marbella has partners who provide services, such as computer and web maintenance companies, legal services, consulting services, which in order to provide their services may access personal data under Luxury Living Marbella´s responsibility.

Luxury Living Marbella makes a careful selection and control of these third parties with whom it has signed data protection agreements, where they are obliged to comply with a series of obligations regarding data protection.

In addition, Luxury Living Marbella can communicate the data of the interested parties to the administrative authorities that require it.

Security of your personal data

In order to safeguard the security of your personal data, we inform you that Luxury Living Marbella has adopted all the necessary technical and organizational measures to ensure the security of the personal data provided from alteration, loss, and unauthorized processing or access.

What are the rights of your personal data and how to exercise them?

You may revoke at any time the authorization granted for the processing of your personal data, as well as exercise your rights of access, rectification, opposition, limitation, deletion, portability and not to be subject to automated decisions, by writing to Luxury Living Marbella at the address C/ San Gregorio, 3, Edif. Gibralfaro, Blq B, 5ºC - 29601, Marbella, Málaga or info@luxurylivingmarbella.es

How can you enforce your data protection rights?

If you consider that any of your data protection rights have been violated, you may contact Luxury Living Marbella to rectify or terminate your concern about the matter at the address mentioned in the previous section. In any case, you can always contact the data protection authority to safeguard your rights which in the case of Spain is the Spanish Data Protection Agency (www.aepd.es).

Legal information and acceptance

In compliance with Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the company's identification details are set out below. This Internet portal is made available to users by the company, whose identification details are as follows

Company name: Luxury Lifestyle Properties S.L. 

C.I.F.: B44811362

Registered Address: C/ San Gregorio, 3, Edif. Gibralfaro, Blq B, 5ºC - 29601, Marbella, Málaga

Telephone: 625986626

Email: info@luxurylivingmarbella.es

 

Registration details: Registro Mercantil de MÁLAGA Tomo: 6309 , Libro 469, Folio 48, Hoja: MA-173137, Inscripción 1

This Legal Notice sets out the general conditions governing access to and use of this website, hereinafter the "Website". The use of the Website implies the express and full acceptance of these general conditions in the version published at the time the user accesses the Website, without prejudice to the particular conditions that may apply to some of the specific services of the Website.

Access to the Website is free of charge except for the cost of connection through the telecommunications network supplied by the access provider contracted by users. Certain services are exclusive to our clients and access to them is restricted.

The use of the Portal confers the condition of Portal user (hereinafter, the 'User') and implies acceptance of all the conditions included in this Legal Notice. The provision of the Portal service is limited to the time at which the User is connected to the Portal or to any of the services provided through it. Therefore, the User must read this Legal Notice carefully each time he/she intends to use the Portal, as the Portal and its conditions of use set out in this Legal Notice may undergo modifications.

 

Some Portal services accessible to Internet users or exclusive to Luxury Lifestyle Properties, S.L. clients may be subject to specific conditions, regulations and instructions which, where applicable, replace, complete and/or modify this Legal Notice and which must be accepted by the User before the corresponding service is provided.

Intellectual and industrial property

This Website and its contents are protected by current legislation on intellectual property.

Luxury Lifestyle Properties, S.L. is the owner or licensee of all intellectual and industrial property rights of its Website, as well as of the elements contained therein. Therefore, the reproduction, distribution, public communication and transformation of all or part of the contents of this Website, for commercial purposes, in any medium and by any technical means, is expressly prohibited without the authorization of Terms and Conditions.

 

The trademarks, trade names or distinctive signs are owned by Luxury Lifestyle Properties, S.L. either by industrial or intellectual property, without it being understood that access to the Portal attributes any right over the aforementioned trademarks, trade names and/or distinctive signs.

 

All products and services on these pages that are NOT the property of Luxury Lifestyle Properties, S.L. are registered trademarks of their respective owners and are recognized as such by our company. They only appear on the Luxury Lifestyle Properties, S.L. Website for promotional and information gathering purposes. These owners may request the modification or elimination of the information belonging to them.

Terms of use of the portal

General

The User undertakes to make correct use of the Portal in accordance with the Law and this Legal Notice. The User shall be liable to Luxury Lifestyle Properties, S.L. or third parties for any damages that may be caused as a result of a breach of this obligation.

It is expressly forbidden to use the Portal for purposes harmful to the property or interests of Luxury Lifestyle Properties, S.L. or third parties or that in any other way overload, damage or render useless the networks, servers and other computer equipment (hardware) or products and computer applications (software) of Luxury Lifestyle Properties, S.L. or third parties.

Contenidos

The User undertakes to use the Contents in accordance with the Law and this Legal Notice, as well as with any other conditions, regulations and instructions that may be applicable in accordance with the provisions of clause 1.

 

By way of example only, the User, in accordance with current legislation, must abstain from: 

  • Reproducing, copying, distributing, making available, publicly communicating, transforming or modifying the Contents except in cases authorized by law or expressly consented to by Luxury Lifestyle Properties, S.L. or by whoever holds the ownership of the exploitation rights, as the case may be. 
  • Reproduce or copy for private use the Contents that may be considered as Software or Database in accordance with current legislation on intellectual property, as well as their public communication or making them available to third parties when these acts necessarily imply reproduction by the User or a third party.
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  • Extract and/or reuse all or a substantial part of the Contents of the Portal as well as the databases that Luxury Lifestyle Properties, S.L. makes available to Users.

Introduction of links to the Portal

Internet users who wish to introduce links from their own web pages to the Portal must comply with the conditions detailed below, without ignorance of these conditions avoiding the responsibilities derived from the Law: 

  • The link will only link to the home page or main page of the Portal but may not reproduce it in any way (online links, copy of texts, graphics, etc.).
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  • In accordance with the applicable legislation in force at any given time, it shall be prohibited in all cases to establish frames of any kind that surround the Portal or allow the Contents to be viewed through Internet addresses other than those of the Portal and, in any case, when they are displayed together with contents outside the Portal in such a way that: (I) produces, or may produce, error, confusion or deception in users as to the true origin of the service or Contents; (II) involves an act of unfair comparison or imitation; (III) serves to take advantage of the reputation of the brand and prestige of Luxury Lifestyle Properties, S.L. or (IV) in any other way is prohibited by current legislation.
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  • page that introduces the link may not make any false, inaccurate or incorrect statement about Luxury Lifestyle Properties, S.L., its partners, employees, clients or about the quality of the services it provides.
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  • Under no circumstances shall it be stated on the page where the link is located that Luxury Lifestyle Properties, S.L. has given its consent to the insertion of the link or that it otherwise sponsors, collaborates with, verifies or supervises the services of the sender.
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  • The use of any word, graphic or mixed brand or any other distinctive sign of Luxury Lifestyle Properties, S.L. within the sender's page is prohibited except in cases permitted by law or expressly authorised by Luxury Lifestyle Properties, S.L. and provided that, in these cases, a direct link to the Portal is permitted in the manner established in this clause.
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  • The page that establishes the link must comply faithfully with the law and may not under any circumstances provide or link to its own or third party content that: (I) is unlawful, harmful or contrary to morals and good customs (pornographic, violent, racist, etc.); (II) induces or may induce in the User the false conception that Luxury Lifestyle Properties, S.L. subscribes to, endorses, adheres to or in any way supports the ideas, statements or expressions, licit or illicit, of the sender; (III) are inappropriate or irrelevant to the activity of Luxury Lifestyle Properties, S.L. in view of the place, contents and subject matter of the sender's website.

Exclusion of liability

Information 

Luxury Lifestyle Properties, S.L. accepts no responsibility for decisions taken on the basis of the information provided on the Portal or for any damages caused to the User or third parties as a result of actions based solely on the information obtained on the Portal. 

Quality of service 

Access to the Portal does not imply any obligation on the part of Luxury Lifestyle Properties, S.L. to control the absence of viruses, worms or any other harmful computer element. It is the User's responsibility, in any case, to ensure the availability of adequate tools for the detection and disinfection of harmful computer programs. 

Luxury Lifestyle Properties, S.L. is not responsible for any damage caused to the computer equipment of Users or third parties during the provision of the Portal service.

Availability of the Service

Access to the Portal requires services and supplies from third parties, including transport through telecommunications networks whose reliability, quality, continuity, and operation does not correspond to Luxury Lifestyle Properties, S.L. Therefore, the services provided through the Portal may be suspended, cancelled or become inaccessible, prior to or simultaneously with the provision of the Portal service.

 

Luxury Lifestyle Properties, S.L. shall not be liable for damages of any kind caused to the User as a result of faults or disconnections in the telecommunications networks that lead to the suspension, cancellation or interruption of the Portal service during or prior to the provision of the same.

 

Of the contents and services linked through the Portal 

The Portal access service includes technical linking devices, directories and even search tools that allow the User to access other Internet pages and portals (hereinafter, 'Linked Sites'). In these cases, Luxury Lifestyle Properties, S.L. acts as an intermediary service provider in accordance with article 17 of Law 34/2002, of 12 July, on Information Society Services and Electronic Commerce (LSSI) and will only be responsible for the contents and services supplied on the Linked Sites to the extent that it has effective knowledge of the unlawfulness and has not deactivated the link with due diligence. In the event that the User considers that there is a Linked Site with unlawful or inappropriate content, he/she may notify Luxury Lifestyle Properties, S.L. in accordance with the procedure and effects established in clause 6, without this notification in any case entailing the obligation to remove the corresponding link.

 

Under no circumstances shall the existence of Linked Sites presuppose the existence of agreements with the managers or owners of the same, nor the recommendation, promotion or identification of Luxury Lifestyle Properties, S.L. with the statements, content or services provided.

 

Luxury Lifestyle Properties, S.L. is not aware of the contents and services of the Linked Sites and therefore is not liable for any damage caused by the unlawfulness, quality, failure to update, unavailability, error and uselessness of the contents and/or services of the Linked Sites or for any other damage that is not directly attributable to Luxury Lifestyle Properties, S.L.

Data protection

Some of the functionalities of the Website require the collection of the User's personal data such as name, surname, telephone number and email address. In this case, the personal data will be processed by Luxury Lifestyle Properties, S.L. in accordance with the provisions of our Privacy Policy.

You may revoke the consent you have given in the case of commercial purposes or exercise your rights of access, rectification, opposition, limitation, deletion, portability and not to be subject to automated decisions, by writing to Luxury Lifestyle Properties, S.L. at the address C/ San Gregorio, 3, Edif. Gibralfaro, Blq B, 5ºC - 29601, Marbella, Málaga or info@luxurylivingmarbella.es. 

If you wish to know how Luxury Lifestyle Properties, S.L. treats the personal data of its clients or other persons interested in our services, you can access the Data Protection Information document.

Communication of activities of an illicit and inappropriate nature.

In the event that the User or any other Internet user becomes aware that the Linked Sites refer to pages whose contents or services are illicit, harmful, denigrating, violent or contrary to morality, he/she may contact Luxury Lifestyle Properties, S.L. indicating the following points: 

  1. Personal details of the caller: name, address, telephone number and e-mail address. 
  2. Description of the facts that reveal the illicit or inappropriate nature of the Linked Site.
  3. In the event of violation of rights, such as intellectual and industrial property, the personal details of the owner of the infringed right when this is a person other than the communicating party.
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  5. You must also provide the title accrediting the legitimacy of the holder of the rights and, where appropriate, the title of representation to act on behalf of the holder when it is a person other than the communicating party.
  6.  
  7. Express declaration that the information contained in the claim is accurate.
  8.  

The receipt by Luxury Lifestyle Properties, S.L. of the communication provided for in this clause shall not imply, in accordance with the provisions of the LSSI, effective knowledge of the activities and/or contents indicated by the communicating party. 

You must also provide the title accrediting the legitimacy of the holder of the rights and, where appropriate, the representation to act on behalf of the holder when it is a person other than the caller; Express statement that the information contained in the claim is accurate.

Notifications

All notifications and communications made by the parties shall be valid in accordance with the means permitted by law. Those relating to this Portal shall be considered effective, for all purposes, if they are made through the Portal itself.

Modifications

Luxury Lifestyle Properties, S.L. reserves the right to make unannounced changes it deems appropriate on its Website, and may change, delete or add content and services provided through the same as the way in which they are presented.

 

On the other hand, these terms and conditions may change at any time. The modifications will come into force from the moment of their publication.

Social Networks

Luxury Lifestyle Properties, S.L. is present on various social networks and platforms, therefore, when accessing any of these or other networks, it must be taken into account that the applicable conditions of use are those that each platform has established, in which Luxury Lifestyle Properties, S.L. does not intervene.

Legislation

This Legal Notice is governed in each and every one of its aspects by Spanish law. Provided that the applicable law allows the waiver of the established legal jurisdiction, the courts of the Spanish city of Madrid are designated as the jurisdiction to settle possible disputes, and the user expressly waives any other jurisdiction that may apply.

¿What are Cookies?

Luxury Living Marbella whose corporate name is Luxury Lifestyle Properties, S.L. (hereinafter ¨Luxury Living Marbella¨) is responsible for the website luxurylivingmarbella.es (hereinafter, the ¨Website¨), and uses cookies and/or other files of similar functionality (hereinafter "Cookies").

 

Cookies are small data files that are sent to the user's computer, mobile phone or other access device when visiting a website and that allow information to be obtained relating to their browsing or a code that allows the user to be univocally identified.

 

Cookies are used for the website to function correctly and efficiently as they provide information to the owners of the website. In addition, cookies are used for browsing analysis and usage statistics. Cookies allow us, among other things, to store and retrieve information about your browsing habits and your computer and, depending on the information it contains and what your device uses, can be used to recognize, and identify the user in order to improve the browsing experience.

 

If you prefer not to send cookies to our systems, you can disable and control them through your browser settings or by deleting them from your browser at the end of your visit.

Types of cookies and purposes of use

The luxurylivingmarbella.es website uses session cookies and/or persistent cookies which, in turn, may be first-party and/or third-party cookies. 

  • Session Cookies are cookies designed to collect and store data while the user accesses a website. They are usually used to store information that only needs to be kept for the provision of the service requested by the user on a single occasion.
  • Persistent cookies are a type of cookie in which the data remains stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.
  • Own Cookies: Those created or managed by Luxury Lifestyle Properties, S.L. The website http://www.luxurylivingmarbella.es, uses its own Cookies for the following purposes
    • Technical: these cookies allow the user to browse and use the different options or services that exist on the website, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted areas, using security elements during browsing and storing content. Likewise, these cookies allow the creation of a Whistlist containing the list of properties that the user is interested in saving and/or sharing. The creation of this list is completely voluntary on the part of the user.
  • Third-party Cookies: Those managed by service providers outside Luxury Lifestyle Properties, S.L..
    • Analytical: They allow us to know how users interact with the website. Among others, the information obtained is related, for example, to the number of pages viewed, the language, the number of users who visit us, the frequency and recurrence of visits, the time of visit, and the browser used. The information collected is always anonymous so that no link can be established between it and the natural person to whom it refers.

Retention period

In the case of cookies, data may be processed for as long as you maintain your consent for their installation and for the duration of their installation, the maximum period being 2 years.

International transfers

The third-party cookies used on the Website belong to Google Inc., domiciled in the United States, and therefore their data processing involves an international transfer of data to a country that does not have a level of protection comparable to the European level.

 

You can find information provided by these companies on the appropriate safeguards for transferring data internationally at Google:https://policies.google.com/privacy/frameworks?hl=en-US.

Disabling or deleting cookies

You can easily configure your preferences or delete cookies from our configuration panel.

Likewise, most web browsers allow you to manage, at any time, your preferences on the use of Cookies. The user can adjust their browser to reject Cookies or delete certain Cookies at their discretion.

For the configuration of Cookies the user can access:

– Google Chrome
– Firefox
– Internet Explorer
– Microsoft Edge
– Safari
– Opera 19

Users can revoke their consent to the use of cookies in their browser by following the above instructions or by installing an opt-out system in their web browser.

 

In the case of Google Analytics, the opt-out can be done via the following link.https://policies.google.com/privacy?hl=en-US.

 

The user should be aware that some features of the contents of the http://www.luxurylivingmarbella.es website are only available if cookies are enabled in your browser. If you decide not to accept or block certain Cookies (depending on their purpose), this may affect, in whole or in part, the normal operation of the Website or prevent access to some of its services.

Exercise of rights and further information on the privacy policy

You may exercise your rights of access, rectification, deletion, portability, opposition, limitation of processing or not to be subject to automated decisions by the Data Controller by sending a written communication to C/ San Gregorio, 3, Edif. Gibralfaro, Blq B, 5ºC - 29601, Marbella, Málaga or via e-mail to: info@luxurylivingmarbella.es.

You can obtain more information about the processing of your personal data in our Privacy Policy.

To exercise your rights against Google, please refer to Google's privacy policy:https://policies.google.com/privacy?hl=en-US.

You can also file a complaint with the Spanish Data Protection Agency if you consider that your data has not been processed correctly or if we have infringed any of your rights.https://www.aepd.es/.

Updates and changes to the cookies policy

Luxury Living Marbella may modify this Cookies Policy according to new legislative or regulatory requirements, or in order to adapt this Policy to the instructions issued by the Spanish Data Protection Agency. 

If you would like more information on how we use Cookies, you can send us an e-mail to: info@luxurylivingmarbella.es.